Refund policy

Return & Refund Policy

Last Updated: July 22, 2026

At MyTaraStore, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Eligibility

To be eligible for a return, the item must:

  • Be unused, unworn, and in its original condition

  • Be returned in the original packaging with all included accessories, manuals, and tags

  • Not show signs of damage caused by misuse, improper handling, or normal wear and tear

  • Be accompanied by proof of purchase or order confirmation

We reserve the right to refuse returns that do not meet these conditions.

Return Timeframe

Customers may request a return within 30 days of receiving their order.

Return requests submitted after the return period may not be eligible for a refund or exchange.

Refund Process and Timing

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

If approved:

  • Refunds will be issued to the original payment method used for the purchase.

  • Processing times may vary depending on your payment provider.

  • Refunds are typically completed within 5–10 business days after approval.

Original shipping charges are non-refundable unless the return is due to our error or a defective product.

Exchange Options

We offer exchanges for eligible items if:

  • The item arrives damaged or defective

  • You receive the wrong item

  • The product is eligible for replacement under our return policy

To request an exchange, please contact our customer support team before returning the item.

Damaged or Defective Products

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please provide:

  • Your order number

  • A description of the issue

  • Clear photos showing the damage or defect

Upon verification, we may offer a replacement, exchange, or full refund at no additional cost.

Non-Returnable Items

The following items cannot be returned or refunded unless they arrive damaged or defective:

  • Clearance or final sale items

  • Gift cards

  • Downloadable digital products

  • Personalized or custom-made items

  • Products that have been used, altered, or damaged after delivery

  • Items returned without original packaging or essential components

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

  • Shipping fees are non-refundable unless required by applicable law.

  • We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.

How to Start a Return

To initiate a return, please contact our customer support team with your order details.

MyTaraStore
Email: support@mytarastore.com

Please do not send items back without receiving return instructions from our support team.

Policy Updates

MyTaraStore reserves the right to modify this Return & Refund Policy at any time. Updates will be posted on this page with the revised effective date.

By making a purchase from MyTaraStore, you agree to the terms outlined in this policy.